FAQS
FAQs
Our most common questions organized by category.
Orders
Our apparel is made to order. Orders ship within a few business days, then arrive based on your location. You get a tracking email once it ships.
Please double check your address at checkout. Contact us right away through the form above if you catch a mistake and we will do our best to help before it ships.
Reach out fast through the form above. Once an order is in production we may not be able to change it.
Give it up to 3 days, carriers sometimes mark early. If it is still missing, contact your local post office, then reach out to us and we will help.
We are sorry. Contact us through the form with a photo of the item and your packing slip and we will make it right.
Contact us as soon as possible. Once an order is in production cancellation may not be possible.
The Giveaway
Be careful. We will never ask you to send money or a credit card to claim a prize. If someone does, block and report them, then contact us to confirm.
As soon as you check out, your entries are recorded automatically. Every order counts toward the cruise giveaway.
Your entries are tracked through the official giveaway system. Contact us if you have a question about your total.
Yes. Go N Wander has planned 50 plus trips with 45 plus five-star reviews. One real winner gets the cruise cabin for two.
Open to legal residents of the 50 United States and D.C., 18 or older. No purchase necessary. See official rules.
After the giveaway closes, the winner is selected through the official giveaway process and announced on our channels.
GET IN TOUCH
Prefer to reach us directly?
Here are some other ways to get in touch.
STAY SAFE
SPOT THE FAKES
We will never ask you to pay a fee or give a credit card to claim a prize. Real winner contact comes only through our official process. If anyone asks for payment or personal info claiming you won, block, report, and contact us to verify.