Returns, Exchanges & Refund Policy

All of our items are made to order, just for you. Every piece is printed and produced specifically for your order, which lets us keep our drops limited and our quality high. Please read this policy before you order so you know exactly how we take care of you.

Made-to-Order Items

Because every piece is made to order specially for you, we are not able to accept returns or exchanges for the wrong size, wrong color, or a change of mind. Nothing sits on a shelf — it's created the moment you order.

Please check the size guide on each product page before you order so you get the perfect fit. If you're between sizes or unsure, message us before you buy and we'll help you pick.

Changing or Canceling an Order

Since production starts fast, we can only change or cancel an order within 12 hours of purchase, and only if it hasn't already entered production. To request a change or cancellation, email us right away at latintakeover@gonwander.com with your order number. Once an item is in production we're unable to stop it, but we'll always do our best.

Damaged, Defective, or Misprinted Items

We stand behind our quality. If your item arrives damaged, defective, or misprinted, we'll make it right with a free replacement — no hassle, no cost to you.

To request a replacement, email us at latintakeover@gonwander.com within 7 days of delivery and include:

• Your order number
• A clear photo of the issue
• A photo of the packing slip

Once we confirm the issue, we'll get your replacement into production and on its way. If a replacement isn't available, we'll offer a refund for that item.

Wrong or Incomplete Shipping Address

Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect or incomplete address you provided, we'll reship it once the correct address is confirmed. A reshipment shipping fee may apply. We can't be responsible for orders shipped to an address entered incorrectly at checkout.

Lost or Delayed Shipments

Most orders are produced within [2–7] business days and then shipped. Delivery times vary by carrier and destination.

If your tracking shows no movement or your order hasn't arrived within a reasonable window, email us at latintakeover@gonwander.com with your order number. If a package is confirmed lost in transit, we'll send a free replacement or issue a refund. We're not able to cover packages marked delivered by the carrier but reported missing — please check with your household and local carrier first.

Refunds

When a refund is approved (for a confirmed damaged, defective, lost, or eligible order), it will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or card provider. We'll always email you to confirm once a refund has been processed.

A Note on Giveaway Entries

Some purchases earn bonus sweepstakes entries as a free promotional thank-you. Please note:

• No purchase is ever necessary to enter or win. A free alternative method of entry is always available — see our Official Rules for details.
• If an order that earned bonus entries is refunded or canceled, the bonus entries tied to that purchase are voided, since they were a free bonus attached to that order.
• Free entries submitted through the no-purchase method are never affected.

Questions? Talk to Us First

We're real people and we've got you. If anything is wrong with your order, email us before opening a dispute or chargeback — we resolve almost every issue quickly and we'd much rather take care of you directly.

Email: latintakeover@gonwander.com Response time: within [1–2] business days

Thank you for repping the movement and supporting our community. 💛